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FAQs
 
1. What makes Wentworth Wooden Jigsaws so special?  Show Answer >
2. How can I order a Wentworth Wooden Jigsaw if I don't want to order online?  Show Answer >
3. How long will it be before I receive my order?  Show Answer >
4. How do you calculate shipping charges?  Show Answer >
5. What does maxi, mega, magnum, millennium and majestic mean?  Show Answer >
6. I am having problems uploading my personal puzzle image, what's wrong?  Show Answer >
7. What size of photo do you need for a personal puzzle?  Show Answer >
8. What is 'The Whimsy'?  Show Answer >
9. Can I download your latest Whimsy catalogue online?  Show Answer >
10. Can I choose what cut pattern my puzzle has?  Show Answer >
11. What is a Wentworth wooden jigsaw made from?  Show Answer >
12. Can we visit Wentworth and see how the puzzles are made?  Show Answer >
13. What if I can't find an image I like?  Show Answer >
14. Can you edit my image for me?  Show Answer >
15. Can I decide whether to have the puzzle image on front of the box or not?  Show Answer >
16. I have lost a few pieces from my puzzle, can you replace them?  Show Answer >
17. How do I pay for my order online?  Show Answer >
18. Is it secure to send my payment over the internet?  Show Answer >
19. Can I have an account as I am a regular purchaser?  Show Answer >
20. Can I have any image in any size of puzzle?  Show Answer >
21. Can I buy Wentworth Wooden Jigsaws anywhere else?  Show Answer >
22. Do you offer bulk discounts?  Show Answer >
23. I have received an order confirmation but no payment confirmation, has my order been successful?  Show Answer >
24. Do your prices include postage and packing?  Show Answer >
25. Why doesn't my puzzle look the same colour as the image I saw on my computer screen?  Show Answer >
26. I'm from outside the UK, do I still pay VAT?  Show Answer >

 
 
 
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